Data controller
The data controller responsible for the processing of data on this website is:
Sintezex (Renatas Povilaitis)
Individual activity certificate number – 772313
Etten-Leuro 11
77120 Siauliai
Lithuania
info@sintezex.com
We appreciate your interest in our online shop. The protection of your privacy is critical to us. Below, we provide detailed information on how we handle your data.
1. Operation and hosting of our website
You can visit our websites without providing any personal information. When accessing a webpage, the web server automatically stores a so-called server log file, which includes, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access.
These access data are evaluated solely for the purpose of ensuring the smooth operation of the website and improving our offering. This is done in accordance with Art. 6(1)(f) of the GDPR to safeguard our legitimate interests in presenting our offering correctly as part of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the webpage.
2. Data Collection and Usage for Contract Processing, Contact, and Customer Account Opening
We collect personal data when you voluntarily provide it to us during the ordering process or when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because in these cases, we require the data for contract processing or to handle your inquiry, and you cannot complete the order or send the inquiry without providing the necessary information. The specific data collected can be found in the respective input forms. We use the data you provide to us in accordance with Art. 6(1)(b) of the GDPR for contract processing and to handle your inquiries.
If you have given your consent to open a customer account in accordance with Art. 6(1)(a) of the GDPR, we use your data for the purpose of account opening. After the complete fulfilment of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiration of the statutory retention periods for tax and commercial purposes unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is legally permitted, and about which we inform you in this statement. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using the designated function in your customer account.
3. Data Disclosure
For the purpose of contract fulfilment in accordance with Art. 6(1)(b) of the GDPR, we will disclose your data to the shipping company entrusted with the delivery, to the extent necessary for the delivery of the ordered goods. Depending on the payment service provider you select during the ordering process, we will disclose the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider during the ordering process using your access data. In this respect, the privacy policy of the respective payment service provider applies.
4. Email Newsletter and Postal Advertising
Email Advertising with Newsletter Subscription
When you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6(1)(a) of the GDPR.
You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or by using the unsubscribe link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.
Email Advertising without Newsletter Subscription and Your Right to Object
If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range by email. You can object to this use of your email address at any time by sending a message to the contact option described below or by using the unsubscribe link provided in the promotional email, without incurring any costs other than the transmission costs according to the basic rates.
Postal Advertising and Your Right to Object
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, such as sending interesting offers and information about our products by postal mail. This serves to safeguard our legitimate interests in addressing our customers in a promotional manner, which outweigh other interests, in accordance with Art. 6(1)(f) of the GDPR.
5. Cookies
To make your visit to our website appealing and to enable the use of certain functions, display suitable products, or conduct market research, we use cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offerings, which outweigh other interests, in accordance with Art. 6(1)(f) of the GDPR.
Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of your browser session, once you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of storage can be found in the overview in your web browser’s cookie settings. You can configure your browser to inform you about the placement of cookies and individually decide on their acceptance, or to generally exclude the acceptance of cookies for specific cases or in general. If you do not accept cookies, the functionality of our website may be limited. Each browser handles cookie settings differently. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this information for the respective browsers using the following links:
Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
6. Online Marketing
Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc. (www.google.com). Google (Universal) Analytics uses methods that allow an analysis of your use of the website, such as “cookies,” which are text files stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the United States and stored there. By activating IP anonymization on this website, your IP address will be truncated within the member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, you can click on this link to prevent future collection of data by Google Analytics on this website. This will place an opt-out cookie on your device. If you delete your cookies, you will need to click the link again.
Google Maps
This website uses Google Maps for the visual display of geographical information. Google Maps is provided by Google Ireland Limited, a company registered and operated under Irish law, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). This serves to protect our predominant legitimate interests in an optimized presentation of our offering and easy accessibility to our locations, in accordance with Art. 6(1)(f) of the GDPR.
When using Google Maps, data about the use of the mapping features by website visitors is transmitted to and processed by Google, including IP addresses and location data. We have no control over this data processing. If information is transferred to and stored on servers of Google in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. You can view the current certificate here. Based on this agreement between the United States and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
To deactivate the Google Maps service and prevent data transmission to Google, you must disable the JavaScript function in your browser. In this case, Google Maps cannot be used or only to a limited extent.
Further information about data processing by Google can be found in Google’s privacy policy. The terms of use for Google Maps provide detailed information about the mapping service.
Data processing is based on an agreement between joint controllers pursuant to Art. 26 of the GDPR, which you can view here.
7. Social Media
Use of Social Plugins from Facebook, Twitter, Instagram
Our website uses so-called social plugins (“plugins”) from social networks.
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged into one of the services, the providers can directly associate the visit to our website with your profile in the respective social network. If you interact with the plugins, for example by clicking the “Like” or “Share” button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published on the social network and displayed to your contacts. This serves to protect our predominant legitimate interests in an optimal marketing of our offering, in accordance with Art. 6(1)(f) of the GDPR.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as a contact option and your related rights and privacy settings, can be found in the privacy policies of the providers:
Facebook: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
Twitter: https://twitter.com/en/privacy
Instagram: https://help.instagram.com/155833707900388?cms_id=155833707900388
If you do not want the social networks to directly associate the data collected through our website with your profile on the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the loading of plugins using add-ons for your browser, such as the script blocker “NoScript.”
Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves for better and active communication with our customers and prospects. We provide information about our products and ongoing special promotions there.
When visiting our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. Pseudonymous usage profiles are created from this data. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behaviour and user interests. This serves the purpose of safeguarding our legitimate interests in an optimized presentation of our offers and effective communication with customers and prospects, pursuant to Art. 6(1)(f) of the GDPR. If you are asked by the respective social media platform operators to provide consent for data processing, for example, by using a checkbox, the legal basis for data processing is Art. 6(1)(a) of the GDPR.
Regarding social media platforms headquartered in the United States, the following applies: For the United States, there is an adequacy decision by the European Commission. This is based on the EU-US Privacy Shield. An up-to-date certificate for each respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their pages, as well as contact options and your rights and privacy protection settings, including opt-out options, please refer to the privacy policies linked below. If you still need assistance in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
Data processing is based on an agreement between joint controllers in accordance with Art. 26 of the GDPR, which you can view here.
For more information on data processing when visiting a Facebook fan page (Insights data), please refer to this link.
Instagram: https://help.instagram.com/519522125107875
Opt-out options:
Facebook: https://www.facebook.com/settings?tab=ads
Instagram: https://help.instagram.com/519522125107875
8. Sending review reminders via email
If you have given us your explicit consent according to Art. 6(1)(a) of the GDPR during or after placing your order, we will use your email address to send you reminders to provide a review of your order using the review system we have in place. This consent can be revoked at any time by sending a message to the contact information described below.
9. Contact options and your rights
As the data subject, you have the following rights:
According to Art. 15 of the GDPR, the right to request information about the personal data we process concerning you, to the extent specified therein.
According to Art. 16 of the GDPR, the right to request the immediate correction or completion of your personal data stored with us.
According to Art. 17 of the GDPR, the right to request the erasure of your personal data stored with us, unless further processing is necessary
for exercising the right of freedom of expression and information,
for compliance with a legal obligation,
for reasons of public interest, or
for the establishment, exercise, or defense of legal claims.
According to Art. 18 of the GDPR, the right to request the restriction of the processing of your personal data, if
the accuracy of the data is contested by you,
the processing is unlawful, but you oppose its erasure,
we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims, or
you have objected to the processing pursuant to Art. 21 of the GDPR.
According to Art. 20 of the GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request its transmission to another controller.
According to Art. 77 of the GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your habitual residence or place of work or our company headquarters.
For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as the revocation of consent granted or objection to a particular use of data, please contact us.